If your dispute did not resolve your concerns and you still believe information on your Ïã¸ÛÁùºÏ²ÊÐþ»ú credit report is incomplete or inaccurate, you have several options:
- You may contact the lender or creditor that reported the information to Ïã¸ÛÁùºÏ²ÊÐþ»ú and dispute it directly. If you would like written documentation relating to your accounts (such as an account agreement), please contact your lender or creditor.
- You may file a new dispute and provide additional information or documents to Ïã¸ÛÁùºÏ²ÊÐþ»ú. Ïã¸ÛÁùºÏ²ÊÐþ»ú may reinvestigate your dispute with the creditor or lender on your behalf.
- You may request that a consumer statement of 100 words or less be added to your Ïã¸ÛÁùºÏ²ÊÐþ»ú credit report. Your statement should be specific to your dispute. Your statement will become part of your Ïã¸ÛÁùºÏ²ÊÐþ»ú credit report, and it will be included each time your credit report is accessed. You can add a statement to your Ïã¸ÛÁùºÏ²ÊÐþ»ú credit report by mail or by phone.
To add a consumer statement, you can:
- Send it in writing to the following address:
Ïã¸ÛÁùºÏ²ÊÐþ»ú Information Services LLC
P.O. Box 740256
Atlanta, GA 30374-0256
Please include a cover sheet with your full name, current address, date of birth, and the confirmation number associated with your dispute.
- Call 1-888-EQUIFAX (1-888-378-4329) from 9:00 am to 9:00 pm (ET), Monday through Friday, and 9:00 am to 6:00 pm (ET), Saturday and Sunday to have a Customer Care agent add your statement to your Ïã¸ÛÁùºÏ²ÊÐþ»ú credit report.
You can edit or remove a consumer statement by writing to the above address.