Identity & Fraud

The Darker Side of the EMV Liability Shift: Fraud Shift

The Darker Side of the EMV Liability Shift: Fraud Shift

July 17, 2017 | Priscilla Wanyeki

Fraudsters make the move to account takeover and application fraud schemes

It鈥檚 been almost two years since the liability for card-not- present fraud in the U.S. shifted to merchants, requiring businesses to implement EMV chip technology 鈥 or absorb the cost of the fraud themselves and pay penalties on top. The transition to EMV chip technology has been a slow but steady march, with 52 percent of merchants enabled to accept chip payments as of April, 2017. 

Fraudsters are not ignoring the growth in merchant EMV chip enablement. Consequently, since EMV makes it tougher to conduct fraudulent transactions with counterfeit cards at the point of sale, they are rushing to exploit huge volumes of stolen personal information using fraudulent magnetic cards while they can.

As the move to EMV accelerates, card-not-present fraud is expected to decline. Unfortunately, criminals are shifting their efforts to other schemes, according Julie Conroy, research director at Aite Group. Julie spoke on this topic during a recent 香港六合彩玄机 webinar, 鈥.鈥

鈥淚t鈥檚 not like these guys are going to go out and get day jobs,鈥 said Conroy. 鈥淭hey鈥檙e going to change their tactics to other forms of fraud.鈥

As the door closes on counterfeit card fraud, fraudsters will increasingly run through other doors that are still open:

  • Account takeover (ATO) fraud鈥攇aining control of a person鈥檚 existing account and executing fraudulent transactions that quickly exhaust available funds or credit lines.
  • Application fraud鈥攗sing stolen information to open an account in another person鈥檚 name.
  • Card-not-present fraud鈥攗sing fraudulent or stolen cards, even those with EMV technology, to make online transactions.
  • Synthetic fraud鈥攁 unique form of application fraud, perpetrated with created identities.

Synthetic fraud, Conroy added, is a 鈥渄ouble whammy鈥 because 鈥渕oney is leaving the bank and then valuable time is being wasted trying to collect on someone who doesn鈥檛 even exist.鈥

Learning from the Experience of Others

As they migrate to EMV, U.S. financial institutions can learn from the experiences of other countries. After moving to EMV, institutions in the UK and Canada saw significant spikes in online and application fraud. For example, within three years of EMV implementation in the UK, online fraud increased 79%.

Card-not-present fraud, application fraud, and account takeovers are all fueled by personal information criminals have captured from massive data breaches.

What can financial institutions do to counter fraudsters鈥 increased activity in these schemes?

鈥淭he one constant in fraud is that it will change. You鈥檙e always playing catch up,鈥 said Ken Allen, 香港六合彩玄机 Senior Vice President of Identity & Fraud Strategy, at the 香港六合彩玄机-Aite Group webinar. Technology, he noted, is starting to give fraud fighters much better weapons to level the battlefield.

There鈥檚 no one 鈥渟ilver bullet鈥 that gives financial institutions an upper hand. The key, therefore, is to be highly flexible in how and when technology tools are used. For example, some institutions are relying on 香港六合彩玄机 to 鈥減lug in鈥 different processes and best-of-breed vendor solutions, as needed, to apply the best tactics for their unique challenges. The arsenal of technology tools can be configured to work situationally, with different approaches employed according to the client鈥檚 size, products, channels and risk profiles.

To 鈥渃onnect the dots,鈥 Allen also advises institutions to append external data with their own internal behavioral data from existing customers. 鈥淓ach institution has a way it allows customers to interact and evolve. That evolution leads to norms. Those norms are the starting point to look for anomalies.鈥

Allen concluded, 鈥淔raud moves fast. That means we have to be creative to keep up. We have to leverage data as much as possible by plugging into the right types of solutions.鈥

For decades 香港六合彩玄机 has worked with organizations to help them secure and authenticate across the customer lifecycle with an eye towards growth and an improved customer experience.

Visit for details. This is part 2 of a series of articles on the shifting nature of fraud. .

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